Excellent service after the original sale. We actually ended up exchanging one of the stones (due to my subjective preference that something else would be a better fit) and everything went very smoothly. The merchant is very helpful and accommodating. This is my second sizable purchase from them and I remain a satisfied customer.

Wonderful experience from beginning to end! Talked with the owner online to discuss the damage to my engagement ring ( I had somehow managed to knock an entire prong off!), Mr McGivern was very helpful and was able to give me an estimate based on the worst-case scenario. I mailed the ring to him via USPS with insurance and he was kind enough to email me with the details of the damage I had done ...

Mike worked with us to get the best value, look and experience with our diamond and setting. Honest with outstanding personal service. As good as it gets.

JH

Very quick delivery of merchandise. I was very happy with their service. The item didn't work out and the return was a cinch. I will buy from Mike again. Thanks ;O)